Privacy Policy
Last updated: August 2026
Stratum Integrated Systems LLP (“Stratumâ€, “weâ€, “usâ€) respects your privacy. This policy explains what information this website handles and how we treat information you share with us directly.
Information collected through this website
This website does not run analytics trackers, advertising scripts, or third-party data collection of any kind. The enquiry form on the Contact page does not store your details on any server — when you submit it, your message is composed and opened in your own WhatsApp application for you to send to us directly. We only receive what you choose to send.
Information you share with us directly
When you contact us by phone, WhatsApp, email or in person, we may retain your name, organisation, phone number, email address and requirement details in order to prepare quotations, deliver services and provide ongoing support under AMC contracts.
How we use your information
- To respond to enquiries and prepare quotations
- To deliver, install and service products you purchase from us
- To maintain records required under applicable Indian law (invoices, warranties)
- To provide scheduled maintenance and support under active contracts
We do not sell, rent or trade your personal information with third parties for marketing purposes.
Data retention & security
Business correspondence is retained only as long as needed to serve our relationship and meet legal record-keeping obligations. Reasonable safeguards are applied to protect records from unauthorised access.
Your choices
You may ask us at any time to correct or delete the contact details we hold about you, subject to legal retention requirements. Write to sales@stratumai.co.in.
Contact
Questions about this policy: Stratum Integrated Systems LLP, 18, Sector D-2, Sanwer Road, Indore, Madhya Pradesh 452001 — sales@stratumai.co.in.